Salary Range: Annual Salary Range $50,000 - 55,000
Position Information and Requirements:
I. Position Purpose
Under the guidance and direction of the Program Manager for the Hocking College Hospitality Programs, the Hotel and Restaurant Program Manager will oversee the Hotel and Restaurant Management academic program and lead startup efforts at the Lodge at Hocking College. This includes leading both independent project management and collaborative efforts with the Dean of Workforce Development and the Hospitality Program Manager to ensure a successful launch of the Lodge, including daily operations and the integration of Hocking College students to work at the Lodge either through Practicum and internships or the College's work-study program. The Hotel and Restaurant Program Manager will also coordinate catering operations for The Lodge with the Catering Chef; coordinate operations of The Lodge as a learning lab for students in the Hotel and Restaurant Management program; teach Hotel and Restaurant Management courses; collaborate with the Program Manager for program review and accreditation efforts; participate in recruitment/marketing efforts, and collaborate with faculty assigned to teach courses within the programs.
II. Duties and Responsibilities
PARTICIPATES IN DEPARTMENT ACTIVITIES:
Lead startup efforts and launch of the newly renovated Lodge at Hocking College, including strategic planning, process development and controls, and management of the hotel as a commercial operation of the College.
Provide effective day-to-day management and administration of the Lodge at Hocking College.
In cooperation with the Dean of Workforce Development and Hospitality Program Manager, coordinate operations at the Lodge as a learning lab for students, including curriculum development, work schedules, assessment protocols, and program review.
Manage aspects of external accreditation as it pertains to the Lodge at Hocking College.
Assist the College marketing department in developing materials about the Hotel and Restaurant Management academic program and the commercial operations at the Lodge.
Coordinate catering and food service operations at the Lodge with the College Catering Manager.
Participate in advisory committee meetings.
Instructor Hotel and Restaurant Management courses.
Work with Tech Prep coordinator to develop articulation agreements with Career Technical and traditional secondary schools.
Participate in recruiting events.
RESPONSIBLE FOR OPERATIONS OF THE LODGE
Supervise daily operations of the Lodge including but not limited to, staffing schedules, reservations and bookings, event planning, inventory and cost control, financial records, building maintenance and cleaning.
Supervise the front of the house operations of catered events held at the Lodge to ensure compliance with standard operating procedures, safety regulations and optimal level of service, quality and hospitality.
Work with College faculty, staff and administrators to coordinate academic outcomes that involve students in the operations at The Lodge and other locations hosted by the college.
Manage the hotel budget and maintain financial records.
Manage hotel event bookings and coordinate with College faculty, staff, and administrators.
Manage the bartenders, all front desk staff and housekeeping staff including evaluations, conflicts and scheduling.
Resolve issues regarding hotel services, amenities and policies.
Train hotel staff and students on the property management system and point of sale, hotel policies and procedures, inventory and cost control, and customer feedback and queries.
Work with the College's marketing department and Hospitality Program Manager to promote and market the Lodge and conference rooms.
PARTICIPATES IN ACADEMIC AFFAIRS AND INSTITUTIONAL ACTIVITIES:
Is familiar with the mission and philosophy of Hocking College.
Follows Hocking College policies and procedures.
Promote a positive working relationship across technology, department, and community lines.
Participate in student enrollment activities (recruiting and registration), contribute to the assessment of student academic achievement including student advising.
III. Qualifications - Education, Experience, and Skills
Five+ years of experience in hotel management
Bachelors or Associates Degree must be from a regionally or nationally accredited institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation or equivalent.
Certified Hospitality Educator or Certified Hotel Administrator certificate preferred
Knowledge of appropriate safety and sanitation procedures and supervisory management
Strong communication and interpersonal skills and commitment to promoting excellent customer service to guests
Strong technology skills including usage of Microsoft Office, Property Management Systems, Point of Sale systems, Event Management systems and learning management system
Strong understanding of hotel management best practices
Knowledge of educational theory and application.
Willingness to extend self to help students succeed.
Openness to suggestions for improvement.
Attention to detail.
Ability to work as a team member and have flexibility
Ability to prioritize work.
Behaves in accordance with Hocking College and Academic Affairs mission, goals, and values.
How to Apply:
Interested applicants may send a cover letter and resume to the Office of Human Resources through the webform at https://www.hocking.edu/careers.
This position will remain open until filled. Hocking College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, religion, age, disability or military status in employment or the provision of services.
When contacted for an interview, an applicant who requires special accommodations due to a disability should notify the office at that time so proper arrangements can be made for the interview.
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