Job Details

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Amherst College
  • Position Number: 4210230
  • Location: Amherst, MA
  • Position Type: Food Services

Retail Dining Services Supervisor

Amherst Campus
Full Time

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Retail Dining Services Supervisor position. The Retail Dining Services Supervisor is a full-time, year-round position, starting at $20.93 per hour. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

This position is eligible for a bonus of up to $1,500.00 payable upon completion of 3 months of service.

The Retail Supervisor supports the efforts of Amherst College Dining Services in providing the diverse campus community with excellent service and production of our menu items. The supervisor will manage the operations, menu and preparation, casual, full-time and student staff, as well as the standards for menu preparation. The supervisor will ensure that service and sanitation protocols are being met including cleaning and sanitizing all equipment, sweeping, moping, table wiping, trash and recycling removal. Responsibilities will also include adhering to established standards as well as daily reconciling of cash and credit card receipts.

The work schedule varies and corresponds to the College's operational needs, but generally is Sunday - Thursday 2:00 pm to 10:30 pm Our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and as such, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed.

Summary of Responsibilities:
  • Sets up counters, prepares all necessary items for services i.e. coffee brewing, etc., takes customer orders and prepares the food as orders are received. Stocks all needed items. Engage with customers by promoting local foods and newly featured menu items. Serves food, hot and cold beverages to our guests, assures all areas are kept clean and sanitized. Effectively collaborates with a diverse group of colleagues and students.
  • Takes inventory, places food orders, retrieves supplies and restocks necessary food and beverage items as needed.
  • Supervise a diverse set of students, casual staff and full-time staff.
  • Perform additional duties as assigned by the supervisor and or manager on duty, including but not limited to, light cleaning, table wiping and other sanitation duties.
  • Communication and Workday Responsibility.
    • Regularly checking your email is required to stay up to date on college-wide and departmental communications. This includes communication by email, message boards and The Daily Mammouth. Important information is shared through these communications that affect your job and help you stay up to date on departmental-specific updates, upcoming meetings and events.
    • Learning and using Workday to manage clocking in and out for shifts, time off requests and all other functions required to manage your personal information.


  • Basic math skills.
  • Strong time management skills including the ability to follow verbal and written communications.
  • Excellent customer service skills, organizational and interpersonal skills.
  • Ability to work independently and as a member of a team.
  • Able to work extra shifts and/or overtime if needed.
  • Successful completion of a pre-employment physical and lift test.
  • Commitment to effectively working with a diverse community.

  • High school or vocational school diploma/certification or equivalent.
  • Previous food preparation and service experience.

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter online at Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

To find information about job group and level (JGL) follow this link.

To apply, visit

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