Position Type: Business - Hotel & Restaurant Management
Temp-to-Perm Hospitality Specialist
POSITION SUMMARY Hospitality staff are responsible for the general operations of office pantries and the staff dining room that serves 400 + staff on a daily basis.
This responsibility includes assisting with Grubhub web lunch orders, unpacking and stocking food supplies, organizing and scheduling cleaning for multiple pantries, keeping track of inventory, loading and unloading commercial dishwashers, meeting/event set up and clean up, for all our offices located at 160 Fifth Avenue, 162 Fifth Avenue and 915 Broadway. This position requires lunch Monday to Friday and dinner Tuesdays and Thursdays coverage (summer dinners are five days a week – June to August). The Hospitality operational hours are 7:00am to 7:00pm. There will be different shifts offered to cover this time frame with a rotational schedule. This is a temporary position that is expected to last three months. It could become permanent for the right candidate.
Act as the primary liaison with staff and hospitality vendors regarding all hospitality needs of the Foundation
Prepare lunch order list and print labels
Accept and set up lunch deliveries
Identify and resolve issues with food delivery, make recommendations to avoid issues in the future
Unpack and organize hospitality items for the main dining room and all office pantries located at 160 Fifth Avenue and 162 Fifth Avenue
Assist with lunch and breakfast meeting set-up and clean up. Return the room to its original state in a timely manner after the conclusion of a meeting
Special Events - Accept food deliveries and set up in the appropriate meeting location
Keep the pantries, shelves, refrigerator, and floors, clean and tidy
Loading and drying heavy loads of dishes
Monitor all pantry supplies including condiments, fruits and snacks, paper products and cleaning supplies.
Escalate repair and cleaning issues to the appropriate facilities repair team when required
Assist the manager and supervisor with various administrative tasks
Compose online posts with important updates, reminders, and events information on behalf of the department
Record and distribute meeting minutes from team meetings
Revise Hospitality documents with updates and new procedures
Perform data entry of employee lunch orders on a weekly basis
Handle sensitive information in a confidential manner
Reply to email, telephone, and in-person inquiries while maintaining professional communication with other departments, as well as the Hospitality Team
Design and upload presentation slides to television monitors using Canva and Trilby system
Compose instructional guides for new software used by the Hospitality Team
Update and backup laptops monthly
Submit expense reports through Concur
Create signage as needed for pantries and the 11th floor dining room
Excellent interpersonal skills. Position requires the ability to work well with others in a team setting, demonstrates poise, tact and diplomacy.
Comfortable with daily cleaning and being on your feet for most of the day
Able to prioritize, handle demands and meet deadlines
Must have computer and phone communication skills
Able to multi-task and work well under pressure
Strong organizational skills
Able to complete responsibilities with minimal supervision
Punctual and reliable
Find projects during downtime with awareness of the daily routine
Experience in a similar position a plus
Able to lift 30+ pounds
COMPENSATION AND BENEFITS The compensation range for this position is an hourly rate of $22.11 - $23.07 per hour, depending on experience.
THE SIMONS FOUNDATION'S DIVERSITY COMMITMENT Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment. The Simons Foundation provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.